Caterina’s deep commitment to personal attention and care begins with your first phone call to Bellezza Si. Each client is given a comprehensive initial consultation prior to booking any facial or body service. This ensures our clients receive the maximum benefit from only those services best suited to their needs. You’ll have total peace of mind knowing you are in the hands of an expert esthetician who takes the time to get to know each client personally, and whose personal integrity demands full customer satisfaction.
Your appointment is scheduled especially for you and we allow for the most personalized attention to be set aside for you. We ask that you arrive 10-15 minutes prior to your appointment so that you may enjoy the relaxing environment that we have created in our reception salon, in anticipation of your treatment. If you are late for your appointment, we will do our best to accommodate you, but may have to shorten our service due to time constraints. There will be no reduction in price due to late arrivals. All cancellations or appointment changes require 24-hour notification. To preserve the tranquility in the studio, we respectfully request that mobile phones be silenced when you arrive.
Appointments are available Tuesday through Saturday.
Because of the exclusive nature of our services and appointments, we have a 24-hour cancellation policy. If you cancel in less than 24 hours before your appointment or if you do not show up, you will be charged in full for your scheduled service. First appointments require a credit card guarantee. Making an appointment acknowledges acceptance of this policy.
As a benefit to our clients, we offer a discount on advanced payments for a series of multiple treatments. In order to receive this significant savings, we require full payment at time of purchase. While you may change the type of treatment you buy at any point in your series, the balance of the prepayment can be used only towards other services. Please note there are no refunds for unused services. Series must be used within one year of purchase.
We accept cash, debit card, Visa, MasterCard, Discover, and American Express. Credit card refunds are subject to a 3% service charge. Payment by check is welcome with proper identification (except first appointment). There is a $75.00 return check fee.
Bellezza Si Esthetics’ beautifully wrapped gift cards may be purchased in dollar amounts to be applied towards recommended services. Special corporate programs and bridal gift packages are also available as gift cards. As a convenience, we can ship the gift cards to you or to someone else.
We will be happy to exchange or fully refund any unopened products or merchandise from Bellezza Si, bought in connection with your treatment or as a gift, within seven days of purchase with receipt; other returns are accepted for studio credit only.
